Delinea PAM · Use cases
Turn critical access into managed workflows.
Do you want to replace shared administrator passwords, limit third-party access or reduce elevated rights on workstations? Start with a real task from your IT operations. SYNEDAT turns your use case into an agreed workflow with clear owners, suitable Delinea products and verifiable outcomes.
Six typical tasks for your PAM project
These examples illustrate possible project scopes. We check features, target systems, interfaces and licensing for your specific environment. They are illustrative scenarios, not customer references.
Secret Server
Replace shared administrator passwords
- Starting point
- Administrator credentials are stored in several places. During staff changes or cover arrangements, nobody has a clear view of who knows which password.
- Our approach
- SYNEDAT defines the critical accounts, assigns owners and plans controlled access. A selected administration workflow is tested with the people involved.
- Verifiable outcome
- Access is associated with an authorised person. The pilot checks the agreed evidence and the revocation of a permission.
Secret Server
Prepare password changes for technical accounts
- Starting point
- Services and scheduled tasks use long-lived credentials. A password change may affect dependencies that nobody has identified.
- Our approach
- We map dependent services, owners and recovery procedures. For supported targets, we plan rotation and dependencies within agreed maintenance windows.
- Verifiable outcome
- A selected change is tested together with functional checks and a fallback plan. Unresolved dependencies remain explicitly documented.
Privilege Manager
Reduce local administrator rights selectively
- Starting point
- Employees need occasional installations or maintenance functions and therefore retain broad local privileges permanently.
- Our approach
- We examine representative workstation profiles, necessary applications and exceptions. These inform agreed policies for specific application elevation instead of blanket permissions.
- Verifiable outcome
- The selected work tasks function with the agreed permissions. Unapproved activities and support exceptions are also tested.
Privileged Remote Access
Control and trace external maintenance access
- Starting point
- A provider maintains specific systems, but the access route allows more activity than the maintenance task requires.
- Our approach
- SYNEDAT defines targets, individual identities, approvals and timing. We test a bounded maintenance workflow, including permission revocation.
- Verifiable outcome
- The agreed maintenance is possible; unapproved targets and expired permissions are checked in testing. Operations staff and the provider have a documented workflow.
PAM working with IAM
Manage role changes and departures
- Starting point
- Group membership, individual exceptions and shared accounts make it hard to track access when people change roles or leave the organisation.
- Our approach
- We assign owners to permissions and align identity management, approvals and PAM procedures. Interfaces and remaining manual steps are recorded explicitly.
- Verifiable outcome
- A sample role change or departure is tested from start to finish. The team can identify revoked access and any work still required.
PAM logs and operating procedures
Use access evidence in regular reviews
- Starting point
- Before an internal review, IT teams must assemble approvals, accounts and access records manually from different sources.
- Our approach
- We define the required evidence, read-access roles and review workflow. Available product logs are connected with organisational approvals.
- Verifiable outcome
- An agreed review case can be traced. Missing evidence and responsibilities are documented; this does not replace certification or an independent assessment.
Illustrative project scenarios; not customer references or product screenshots.
Which product component fits the task?
This mapping provides a starting point for selection. A complete workflow may also require identity management, tickets, endpoint management or existing operational tools.
| Component | Typical focus | Clarify during the project |
|---|---|---|
| Secret Server | Manage privileged credentials and control password changes. | Accounts, supported targets, dependencies and permissions. |
| Privilege Manager | Manage local privileges and application elevation on endpoints. | Workstation profiles, required applications and exceptions. |
| Privileged Remote Access | Govern privileged remote access for internal and external users. | Access routes, maintenance targets, identities and approvals. |
Three ways to start with SYNEDAT
Use-case workshop
Bring a specific access task. Together we describe the current situation, participants and intended outcome. You receive a prioritised task list and a proposed starting scope.
Explore the service: Use-case workshopPilot for a defined workflow
We implement the agreed scope using representative accounts or systems. Results are checked against criteria agreed in advance and documented to support your rollout decision.
Explore the service: Pilot for a defined workflowImprove existing PAM workflows
You already use Delinea and want to improve policies, processes or operational handovers. We review the chosen use case, identify gaps and structure the next actions with your team.
Explore the service: Improve existing PAM workflowsAssess pilot success with concrete checks
| Review question | Suitable evidence | Value for your team |
|---|---|---|
| Does the actual task work? | A representative workflow is performed with the intended roles. | IT and business owners can judge suitability for daily work. |
| Do the agreed restrictions apply? | Unapproved access and permission revocation are tested. | Exceptions and responsibilities become clear before rollout. |
| Can the activity be traced? | The agreed logs and approvals can be linked to a test case. | The review team knows which evidence is available. |
| Can the team operate the workflow? | Owners explain normal operations and a tested exception route. | Training needs and open operating tasks inform the next phase. |
From one use case to a suitable rollout
Select a relevant starting point
For an SME, one critical account or maintenance access route may be enough. Larger organisations select a representative area with clearly assigned owners.
Agree prerequisites and acceptance
We clarify your involvement, supported integrations and test cases. You receive a proposal with agreed services, assumptions and required product components.
Test, hand over and expand
Results, deviations and operating tasks are documented. You then decide which accounts, teams or sites should follow.
Which access task is causing difficulty today?
Describe the task, account types and teams involved. An approximate scale and details of your existing Delinea or IAM environment are enough for the first discussion. Please do not send passwords, tokens or confidential system details.
Discuss your use caseFrequently asked questions about PAM use cases
Which use case should we address first?
Choose a relevant task with manageable scope, available owners and a clear problem. A critical administrator access route or recurring maintenance workflow is often suitable. We assess priorities and prerequisites together.
Is a single use case a useful starting point for an SME?
Yes. A bounded workflow makes effort, operational needs and acceptance tangible. The objective is an informed decision about next steps, rather than covering every account and system in the first project.
How do you handle shared administrator accounts?
We record their use, ownership and how credentials are currently shared. We then plan individual permissions for access to the account. Available evidence and technical restrictions depend on the specific integration.
What do you check before changing service-account passwords?
Primarily dependent services, scheduled tasks, applications and recovery procedures. The first change uses an agreed scope, functional checks and a fallback plan. Unresolved dependencies are not treated as completed work.
How can staff keep working without permanent local admin rights?
We examine the tasks people actually need and test suitable policies with representative users. Applications outside that scope need a clear exception and support process. These workflows form part of the pilot assessment.
Can a provider be limited to specific maintenance targets?
This is a typical objective for privileged remote access. We check the supported technical approach, identify permitted targets and test unapproved access as well. Identities and approvals are coordinated with the provider.
How should we plan maintenance and access outside office hours?
Define who approves, who is available and how exceptions are handled. We help with procedures and escalation routes. Availability and support outside office hours must be explicitly agreed.
Does PAM automatically revoke every permission when someone leaves?
This should not be assumed without verification. We trace the workflow from identity management to the target system and document supported automation and manual steps. A test case reveals remaining gaps.
What rules are needed for reviewing access logs?
Define the purpose, required evidence, authorised readers and retention requirements. Involve the relevant privacy and employee representatives under your internal rules. Technical settings follow the agreed framework.
Can you review an existing Secret Server use case?
Yes. We define the review scope, examine policies, responsibilities and operating procedures, and agree specific criteria. The result is a clear action list for the selected environment.