Which service should we start with?
Describe the bottleneck and the improvement you want. Together we identify the systems and teams involved. This points to a suitable starting scope, such as an assessment, pilot or specific implementation.
Can we combine several service areas?
Yes. Software, data, cloud and security often depend on each other. We align components and handovers around a shared objective. The initial scope remains explicit, making progress and additional requirements easier to assess.
Does SYNEDAT work with small internal IT teams?
Yes. We adapt collaboration and the contribution required to your available resources. Prioritised tasks, named contacts and planned knowledge transfer help combine implementation with everyday operations.
Can you develop our existing IT further?
We include existing systems, contracts, standards and skills in the assessment. Which components should stay, be extended or modernised depends on your objective, their condition and available interfaces.
What deliverables will we receive?
This depends on the engagement: for example, a decision paper, tested application, configured platform or operating model. Deliverables, documentation and acceptance criteria are defined before work begins.
Can we run a pilot before a larger implementation?
A scoped pilot can help assess technical feasibility and business value. We agree the use case, test environment, success criteria and effort. Findings provide a basis for deciding whether to expand.
How are effort and cost determined?
Key factors include scope, integrations, data readiness, security requirements and the operating model. We specify services and required contributions and consider potential licensing, platform and ongoing costs. Scope changes are agreed together.
How soon can a project start?
Timing depends on scope, required expertise, available capacity and your preparatory work. Tell us your target date and dependencies. We agree a realistic schedule after the initial scope is clarified.
Does SYNEDAT provide operations and further development?
These services can be agreed. We clarify system boundaries, responsibilities, service hours, response targets and handovers. Project work and ongoing support each receive a clear scope.
What information do you need for an enquiry?
Your objective, affected systems, approximate scale and timeframe are helpful. Include internal contacts and the support you need. You can also approach us with unresolved technical questions.