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Business Intelligence & Reporting

Understand your metrics and make informed decisions.

When reports disagree and every analysis needs another Excel file, less time remains for the decision itself. We build reporting solutions that connect business metrics, reliable data models and clear views. From an initial management dashboard to an established BI environment, your team receives results it can explain and use.

Illustration: organizing data and making it useful.

Your options

Services that move your project forward

Define decisions and metrics

We start with your users' questions: which variation matters, what action should follow and how is each metric calculated? Definitions, time references and owners are agreed together.

Your benefit

You receive metrics with a shared business meaning.

Connect sources and prepare data

Source systems, update paths and data quality are checked. Transformations and loading processes prepare the agreed data for analysis in a comprehensible way.

Your benefit

Recurring analysis requires less manual data preparation.

Develop a robust analysis model

Facts, dimensions, relationships and calculations are designed to match the evaluations. With Power BI, the semantic model and its reuse are explicitly part of the scope of services.

Your benefit

Reports use a coordinated basis for calculations and filters.

Design reports around user tasks

Overviews, comparisons, filters and detailed views are developed along real tasks. The focus is on readability, meaningful scaling and an understandable presentation.

Your benefit

Users recognize important connections and can ask specific questions.

Check access, updating, and quality

We test permissions, data freshness, load failures and important calculations. Checks use agreed business reference values.

Your benefit

Reports are published with verified results and defined access rules.

Organize use and development

We explain how to use the reports and document models, metrics and ownership. Changes follow an agreed path from request to approval.

Your benefit

Your solution can continue to evolve after the first dashboard.

Where to start

Business Intelligence & Reporting Use cases

Three example situations show how we can help.

Management reports require manual rework every month

We examine recurring processing steps and develop a defined reporting process.

Sales, finance and operations use different metrics

Common definitions and a suitable data model make differences explainable and reduce coordination effort.

An existing dashboard is hardly used

We review user tasks, clarity, data quality and loading performance with the intended users.

From requirements to results

A clear process with agreed milestones

  1. Identify business questions and sources

    We define users, decisions, metrics and data sources together.

  2. Align model and draft report

    Calculations, filters and views are checked against representative examples.

  3. Build the solution and validate business results

    Data preparation, reports and accesses are tested with agreed reference values.

  4. Publish and transfer knowledge

    Use, updating, support and next improvements are being prepared.

Your benefit

What you receive

  • An agreed set of metric definitions for the selected use case.
  • A documented analysis model with traceable data flows.
  • Actionable reports with verified calculations, filters, and permissions.
  • A handover with operating information and prioritized improvements.

Ways to work with us

Choose a starting point that fits your needs. We agree the scope and required effort in a tailored proposal.

SYNEDAT PLATFORM

Platform experience for your project

We use these selected tools in SYNEDAT PLATFORM or its delivery processes. We adapt suitable practices to your project and align their integration with your existing systems.

Deployment and platform automation

Kubernetes · Azure Kubernetes Service · Helm · Argo CD · Terraform

Versioned configuration and declarative deployment connect infrastructure and applications. GitOps makes proposed changes reviewable and the desired state explicit. Operational transitions and recovery procedures are still planned for the specific application.

Your benefit

Repeatable changes and clearer responsibility boundaries.

Observability and operations

Prometheus · Grafana · Alloy · Loki · Tempo

Metrics, logs and traces provide different views of applications and platforms. We organize data sources, dashboards and alert paths around specific operating questions. Retention, sensitive data and costs are considered when planning data collection.

Your benefit

Better incident diagnosis and informed operating decisions.

Data, search and messaging

MySQL · Redis · RabbitMQ · Solr · OpenSearch

Data storage, caching, messaging and search have different consistency, access and recovery requirements. We select and connect these components around your business processes. Ownership and maintenance are part of the integration.

Your benefit

Technical components that fit your data and application processes.

Compare platforms and explore more technologies

Questions before you get started

Does a BI project start with the selection of a tool?

First, users, decisions, metrics, and data sources should be clarified. The choice of tool then takes into account integration, permissions, usage, and IT operations. An existing product can continue to be used if it meets the requirements.

Can you use Power BI?

Power BI can be used for semantic models, interactive reporting, and governed deployment. We review existing licenses, data sources, access, and operational requirements. The specific product and capacity selection is evaluated for your use case.

Why is the data model so important?

Relationships, granularity and calculation rules determine how filters and metrics behave. Model errors can produce conflicting results even in an attractive report. We test the model against business examples and expected values.

Can existing Excel reports be incorporated?

They are often an important source of business logic and requirements. We examine calculations, manual steps and data origin. Suitable components are transferred into a comprehensible process; necessary manual entries are given a defined place.

How up-to-date is the data in a dashboard?

Freshness depends on sources, interfaces, loading methods and cost. A daily update may be enough for monthly reporting, while operational processes may need more frequent updates. The required freshness is agreed and made visible to users.

How is confidential data protected?

User groups, roles, row-level or business-area access and export options are assessed for the selected product. Technical rules are tested with representative user accounts. The responsible business owners approve access to their data.

How do we create a dashboard people continue to use?

We work with the intended users and test real tasks using early drafts. Metric definitions, data freshness and possible next actions remain clear. Training and an agreed process for improvements support everyday use.

What determines the cost of a reporting project?

Sources, data quality, calculations, user groups, access complexity and number of reports determine the effort. Licenses, capacities and ongoing support are described separately from the project work in a comprehensible way.

Discuss your next step

Which decision do you want your next report to make easier?

Describe your main business question and existing data sources. We will propose a manageable first step with verifiable metrics.

Discuss your project

Business Intelligence & Reporting

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