Business Intelligence & Reporting
Understand your metrics and make informed decisions.
When reports disagree and every analysis needs another Excel file, less time remains for the decision itself. We build reporting solutions that connect business metrics, reliable data models and clear views. From an initial management dashboard to an established BI environment, your team receives results it can explain and use.

Your options
Services that move your project forward
Define decisions and metrics
We start with your users' questions: which variation matters, what action should follow and how is each metric calculated? Definitions, time references and owners are agreed together.
You receive metrics with a shared business meaning.
Connect sources and prepare data
Source systems, update paths and data quality are checked. Transformations and loading processes prepare the agreed data for analysis in a comprehensible way.
Recurring analysis requires less manual data preparation.
Develop a robust analysis model
Facts, dimensions, relationships and calculations are designed to match the evaluations. With Power BI, the semantic model and its reuse are explicitly part of the scope of services.
Reports use a coordinated basis for calculations and filters.
Design reports around user tasks
Overviews, comparisons, filters and detailed views are developed along real tasks. The focus is on readability, meaningful scaling and an understandable presentation.
Users recognize important connections and can ask specific questions.
Check access, updating, and quality
We test permissions, data freshness, load failures and important calculations. Checks use agreed business reference values.
Reports are published with verified results and defined access rules.
Organize use and development
We explain how to use the reports and document models, metrics and ownership. Changes follow an agreed path from request to approval.
Your solution can continue to evolve after the first dashboard.
Where to start
Business Intelligence & Reporting Use cases
Three example situations show how we can help.
Management reports require manual rework every month
We examine recurring processing steps and develop a defined reporting process.
Sales, finance and operations use different metrics
Common definitions and a suitable data model make differences explainable and reduce coordination effort.
An existing dashboard is hardly used
We review user tasks, clarity, data quality and loading performance with the intended users.
From requirements to results
A clear process with agreed milestones
Identify business questions and sources
We define users, decisions, metrics and data sources together.
Align model and draft report
Calculations, filters and views are checked against representative examples.
Build the solution and validate business results
Data preparation, reports and accesses are tested with agreed reference values.
Publish and transfer knowledge
Use, updating, support and next improvements are being prepared.
Your benefit
What you receive
- An agreed set of metric definitions for the selected use case.
- A documented analysis model with traceable data flows.
- Actionable reports with verified calculations, filters, and permissions.
- A handover with operating information and prioritized improvements.
Ways to work with us
Choose a starting point that fits your needs. We agree the scope and required effort in a tailored proposal.
Reporting and metrics assessment
For guidance: existing reports, data sources, and prioritized improvements.
Request a quote: Reporting and metrics assessmentImplement a usable BI dashboard
For a practical start: defined metrics, a data model, reports and business acceptance tests.
Request a quote: Implement a usable BI dashboardEvolve the BI landscape
For growing needs: reusable models, more user groups and controlled publication.
Request a quote: Evolve the BI landscapeSYNEDAT PLATFORM
Platform experience for your project
We use these selected tools in SYNEDAT PLATFORM or its delivery processes. We adapt suitable practices to your project and align their integration with your existing systems.
Deployment and platform automation
Kubernetes · Azure Kubernetes Service · Helm · Argo CD · Terraform
Versioned configuration and declarative deployment connect infrastructure and applications. GitOps makes proposed changes reviewable and the desired state explicit. Operational transitions and recovery procedures are still planned for the specific application.
Repeatable changes and clearer responsibility boundaries.
Observability and operations
Prometheus · Grafana · Alloy · Loki · Tempo
Metrics, logs and traces provide different views of applications and platforms. We organize data sources, dashboards and alert paths around specific operating questions. Retention, sensitive data and costs are considered when planning data collection.
Better incident diagnosis and informed operating decisions.
Data, search and messaging
MySQL · Redis · RabbitMQ · Solr · OpenSearch
Data storage, caching, messaging and search have different consistency, access and recovery requirements. We select and connect these components around your business processes. Ownership and maintenance are part of the integration.
Technical components that fit your data and application processes.
Questions before you get started
Does a BI project start with the selection of a tool?
First, users, decisions, metrics, and data sources should be clarified. The choice of tool then takes into account integration, permissions, usage, and IT operations. An existing product can continue to be used if it meets the requirements.
Can you use Power BI?
Power BI can be used for semantic models, interactive reporting, and governed deployment. We review existing licenses, data sources, access, and operational requirements. The specific product and capacity selection is evaluated for your use case.
Why is the data model so important?
Relationships, granularity and calculation rules determine how filters and metrics behave. Model errors can produce conflicting results even in an attractive report. We test the model against business examples and expected values.
Can existing Excel reports be incorporated?
They are often an important source of business logic and requirements. We examine calculations, manual steps and data origin. Suitable components are transferred into a comprehensible process; necessary manual entries are given a defined place.
How up-to-date is the data in a dashboard?
Freshness depends on sources, interfaces, loading methods and cost. A daily update may be enough for monthly reporting, while operational processes may need more frequent updates. The required freshness is agreed and made visible to users.
How is confidential data protected?
User groups, roles, row-level or business-area access and export options are assessed for the selected product. Technical rules are tested with representative user accounts. The responsible business owners approve access to their data.
How do we create a dashboard people continue to use?
We work with the intended users and test real tasks using early drafts. Metric definitions, data freshness and possible next actions remain clear. Training and an agreed process for improvements support everyday use.
What determines the cost of a reporting project?
Sources, data quality, calculations, user groups, access complexity and number of reports determine the effort. Licenses, capacities and ongoing support are described separately from the project work in a comprehensible way.
Discuss your next step
Which decision do you want your next report to make easier?
Describe your main business question and existing data sources. We will propose a manageable first step with verifiable metrics.
Business Intelligence & Reporting
Your next step
Tell us what you need. We will route your enquiry to the right team and discuss the next steps with you.
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